General Business Terms and Conditions

1. Scope

MaxMed Systems is designed exclusively for professional healthcare procurement. This platform is not intended for consumers or private individuals, and no consumer marketplace, online pharmacy or automated ordering functionality is operated. Communication may be initiated only by entities legally entitled to acquire, possess or use the relevant products under applicable legislation.

2. Nature of This Platform

THEDERMALFILLER S.R.L. operates as an independent European procurement coordination and commercial intermediary structure. The company facilitates documented procurement communication and supplier allocation review between professionally verified customers and authorised supply-chain participants. The company does not manufacture, relabel, repackage or modify products, and does not operate as a retail pharmacy or consumer-facing distributor; execution activities remain the responsibility of authorised manufacturers, marketing authorisation holders, licensed wholesalers and other authorised economic operators.

Nothing published on this website constitutes a binding commercial offer, a public retail offer, a guarantee of availability or an obligation to supply. Website access, enquiry submission, product listing, indicative pricing or issuance of a proforma invoice does not by itself create a contractual relationship. A binding commercial relationship exists only after explicit written confirmation by THEDERMALFILLER S.R.L.

3. Professional Eligibility

Operational communication may be conducted exclusively with professionally verified entities. Verification may include assessment of legal entity status, healthcare licensing, medical registration, VAT information, jurisdiction, intended professional use and applicable regulatory conditions. The company may request additional documentation at any time before continuing procurement discussions.

4. Right to Refuse or Suspend

MaxMed Systems reserves the unrestricted right to decline, postpone, suspend or discontinue communication or procurement coordination where professional eligibility cannot be established, regulatory concerns exist, documentation is incomplete, fraud or sanctions indicators are identified, payment verification cannot be completed, supplier allocation becomes unavailable, or continued cooperation would create legal or compliance risk. No explanation is required beyond applicable legal obligations.

5. Product Information and Availability

Published information is for professional purposes only. Technical specifications, descriptions and regulatory references may be updated without notice. Packaging appearance, language versions or labelling may vary by manufacturer and destination market; such differences do not constitute defects.

Product availability remains subject to manufacturer release schedules, supplier allocation, jurisdictional restrictions, regulatory approvals and transport feasibility. No continuous inventory is guaranteed, and no reservation exists until confirmed in writing.

6. Quotations, Proforma Invoices and Pricing

All quotations are indicative unless expressly confirmed. Prices may change without prior notice due to supplier revisions, currency movements or operational circumstances. A proforma invoice is issued exclusively for procurement coordination and advance payment purposes and does not guarantee supplier allocation or final availability.

7. Payment

Payment is accepted exclusively by advance bank transfer to the official company account stated on the issued proforma invoice. Execution activities commence only after funds have been irrevocably credited. Partial payments may be refused, third-party payments may require additional verification, and cash payments or credit facilities are not offered. Where payment is made from an account denominated in a currency other than the invoice currency, any conversion cost or shortfall is the customer's responsibility.

8. Procurement Execution and Logistics

Following confirmed payment and compliance review, procurement coordination begins and may include supplier confirmation, allocation review, regulatory assessment, documentation verification, logistics planning and dispatch preparation. Estimated timelines are indicative only. Transport is coordinated through authorised European logistics partners; depending on product category, standard parcel delivery models or tracking functionality may not apply.

9. Customer Responsibilities

The customer is solely responsible for compliance with local licensing requirements, import authorisations, customs obligations, VAT obligations, professional eligibility, storage conditions and all applicable national regulatory requirements. The company assumes no responsibility for the customer's own legal non-compliance.

10. Indemnification

The customer agrees to indemnify and hold harmless THEDERMALFILLER S.R.L., its officers and representatives, from and against any claims, damages, liabilities, costs or expenses arising from: use of a product beyond its intended professional purpose; failure to comply with applicable licensing, import or regulatory requirements; misrepresentation of professional eligibility or credentials; or any breach of these Terms by the customer.

11. Warranty Disclaimer

Except as expressly stated in this document, THEDERMALFILLER S.R.L. makes no warranties, express or implied, regarding products referenced on this platform. Any warranty relating to product quality, safety, conformity or fitness for a particular purpose is provided solely by the manufacturer or other authorised economic operator responsible for the product under applicable law.

12. Limitation of Liability

To the maximum extent permitted by applicable law, THEDERMALFILLER S.R.L. shall not be liable for indirect damages, consequential losses, lost profits, business interruption, reputational damage, customs delays, import refusals or third-party operational failures. Where liability cannot be lawfully excluded, the company's aggregate liability arising from a given order shall not exceed the total amount paid by the customer for that order.

13. Force Majeure

The company shall not be liable for delays or non-performance resulting from events beyond its reasonable control, including manufacturer shortages, supply interruptions, transportation disruption, customs actions, regulatory decisions, government measures, public health emergencies, natural disasters, armed conflicts, labour disputes or cyber incidents.

14. Refunds

Refunds are approved exclusively where procurement execution becomes objectively impossible before dispatch. Approved refunds are processed to the originating bank account; bank processing times remain outside the company's control. No statutory consumer withdrawal rights apply within this professional B2B framework.

15. Anti-Fraud and Compliance Screening

The company may perform identity verification and compliance screening before accepting procurement requests, and may suspend or refuse transactions where fraud indicators, sanctions risks or compliance concerns are identified. There is no obligation to disclose internal compliance methodology.

16. Confidentiality

Quotations, procurement discussions, commercial correspondence and supplier information are confidential and intended solely for the addressed recipient. Unauthorised redistribution or commercial exploitation may be prohibited by applicable law.

17. Intellectual Property

All website content, structure and proprietary materials remain protected under applicable intellectual property laws. Third-party trademarks remain the property of their respective owners; reference to manufacturers or products does not imply ownership, endorsement or official representation unless expressly stated.

18. Governing Law and Jurisdiction

These Terms are governed by Romanian law together with directly applicable European Union legislation. Competent Romanian courts have jurisdiction over disputes unless mandatory provisions provide otherwise.

19. Severability and Survival

Should any provision be declared invalid or unenforceable, the remaining provisions remain in full force. Provisions relating to liability, indemnification, confidentiality, governing law and intellectual property survive termination of any procurement relationship.

20. Entire Agreement and Amendments

These Terms, together with any applicable written confirmation, proforma invoice and order-specific correspondence, constitute the entire agreement between the parties regarding a given transaction, superseding any prior discussion or informal communication. THEDERMALFILLER S.R.L. may update these Terms at any time; the version published on this website at the time of a given enquiry applies.

Final Legal Statement

MaxMed Systems operates exclusively as an independent European procurement coordination structure supporting regulated professional communication and authorised sourcing activities. Nothing published on this platform establishes a public retail marketplace, consumer-facing commercial offer or guaranteed supply commitment. By accessing this website or initiating communication with MaxMed Systems, the user confirms they act in a professional capacity within their respective jurisdiction and accepts these Terms.